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In this article, you find answers to the most common questions.
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About the move
Why is Adonis moving to Jira Service Management?
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You can add more information by replying to any email notifications, or by logging into the portal and opening your issue.
I don’t seem to get any updates from you?
Please check if the emails are going into your Junk folder and follow the steps in this article to move them out:
What to do when Emails go to Junk/ Spam folder
SLA reporting in Jira Service Management
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