Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Introduction

The Gratuities module is designed specifically for calculating gratuities per crew member based on the sales performed. The daily sales are collected, and the amount of gratuity (tips) is calculated and distributed between the crew members.

The division is based on hours worked and shares defined in the payscale. Shares are assumed as portions of the total gratuity (total amount of tips). The amount of shares due is calculated based on the number of hours worked within a certain day.

This guide will walk you through the procedure of how to set up the module as well as how to manage it

Contents

Table of ContentsminLevel1maxLevel3includeoutlinefalseindentexcludeContentstypelistclassprintablefalse

Workflow process

A gratuity document includes but not limited to the following information: a list of crew members entitled to a gratuity, the amount owned to crew members, their sign on and sign off dates.

A gratuity document follows the chain of approval flow. Based on the roles and access rights defined in the chain of approval, there are 3 privilege levels: a gratuity manager, coordinator and an approver. This section covers the responsibilities of each level:

Image Removed

A gratuity manager starts the module and creates a gratuity document by using one of the ways: create manually or import from POS (a third-party application). Once the gratuity document is created, the system automatically calculates the shares owned to crew members. After this, the document may be subject to submission, cancellation or modification.

If the document is submitted, it will be made available to a coordinator in the list of documents waiting for submission. The coordinator reviews the document and decides to either submit or reject it.

Once the document is submitted, it is then presented to an approver as the document waiting for approval. The approver decides whether to approve or reject the document.

The approved document goes directly to the Gratuities plugin where a payroll manager can either transfer the gratuity document or reject it. In case the document is rejected, it will be redirected to the gratuity manager as a rejected document. The manager can modify or cancel the document. Once modified, the document then undergoes the same workflow process.

Tip

Payroll

Processing gratuities in Adonis Payroll see : Gratuities plug-in

Functionality 

This section explains how to create, submit for approval and approve a gratuity document. By following the guidelines, you will be well on your way to working with the module.

Get Started

As a gratuity manager, you can access the Gratuities module. Once accessed, you find yourself on the module main page:

Image Removed

On this page, you can create a gratuity document. There are two options in the module:

  • create document from scratch. For more information, see Gratuities module#Create Manually.

  • import document from POS (third-part system). For more information, see Gratuities module#Import from POS.

    Besides, on the toolbar, the following commands are available:

    • My Documents. Click the button to view all the documents available in the module with different status: waiting for approval or rejected.

    • Waiting for Approval. Click the button to view the submitted documents to be processed. The command is available for an approver or a submitter.

    • Rejected. Click the button to view the documents rejected by an approver, manager or APM.

    Info

    On logging in as a coordinator, only the Waiting for Approval command will be available to you.

    AnchorCreate ManuallyCreate ManuallyCreate Manually

     You can create a gratuity document from scratch. To do this, click the Create Manually button on the toolbar of the Gratuities module main page:

    Image Removed

    Clicking the button makes the Create document dialog appear:

    Image Removed

    Within the dialog, fill in the following fields:

    • Date. The date of the gratuity to be calculated.

    • Voyage. The place where the sales come from. 

    • Net Sales. Total net sales performed on the defined date.

    • Gratuity (%). The percentage of the gratuity to be calculated based on the net sales.

    • Total Gratuity. It is automatically calculated based on the values provided in the Net Sales and Gratuity(%) fields.

    When done, click Create. The system automatically calculates the shares for the crew members onboard on that date.

    As a result, the created gratuity documents will appear on the main page of the module:

    Image Removed

    Take a minute to watch the video that will show you how to manually create a gratuity document.

    create_manually.mp4

    AnchorImport from POSImport from POSImport from POS

    You can import a document from POS. For this, click the Import from POS button on the toolbar of the Gratuities module main page:

    Image Removed

    Clicking the button makes the Import from POS dialog appear:

    Image Removed

    Within the dialog, provide the date(s) of the gratuities to be imported by filling in the following fields:

    • Date From. Set the date form which the gratuities must be imported.

    • Date To. Set the date up to which the gratuities must be imported.

    When done, click Import from POS.

    Consider the conditions under which the gratuities are to be imported from POS:

  • A single gratuity document must be imported per date. 

  • The yesterday's date must be entered to consider the total sales for the full 24 hours. 

  • The import of the net sales must be imported only once per date.

    As a result, the imported gratuity documents will appear on the main page of the module:

    Image Removed

    This list displays all the crew members possessing shares and the total gratuities calculated based on their work hours.

    Use Documents Commands

    On creating gratuities documents or, otherwise, importing them from POS, the documents then appear on the main page of the Gratuities module. For each document, the following commands are available: view, approve, cancel. They are located in the first column of the grid.

    Image Removed

    View and Approve

    To view a gratuity document, click the View button associated with the document:

    Image Removed

    On clicking, the Gratuities by person page appears:

    Image RemovedVerify the document and click Approve for further processing. The system then asks to confirm that you approve the document:Image Removed

    Click Yes to approve the gratuities document. When successfully approved, the status of the document changes from CREATED to APPROVED:

    Image Removed

    When done, click Back to return to the main page.

    Approve

    To approve a gratuity document, click the Approve button located next to the document in the grid:

    Image Removed

    On clicking, the system asks to confirm that you approve the document:

    Image Removed

    Click Yes to approve the document. Once approved, the document status changes from CREATED to APPROVED. To see the approved documents, you can filter data by status in the Status column of the grid:

    Image Removed

    Cancel

    To cancel a gratuity document, click the Cancel button located next to the document in the grid:

    Image RemovedOn clicking, the system asks to confirm that you cancel the document:Image Removed

    Click Yes to apply the changes. Once cancelled, the document status changes from CREATED to CANCELLED. To see the cancelled documents, apply filtering by status in the Status column of the grid:

    Image Removed

    The cancelled documents are removed from the system.

    Housekeeping

    This section enables you to perform a one-time setup of the module.

    To get started, log into the APP Crew Portal. When the Home page appears, click the Gratuities tile:

    Image Removed

    On clicking, you are then redirected to the page:

    Image Removed

    On this page, click the Settings tile to start configuring the module.

    Define Gratuities %

    To define gratuities for each vessel, first, make sure you are in the Settings section of the module. To do this, on the Home page, navigate to Gratuities > Settings. Then, you find yourself on the Gratuities Settings page where you can define the gratuities:

    Image Removed

    On the Gratuities % tab, fill in the following fields:

    • Gratuities (%) is a percentage of gratuity calculated based on the total amount of the revenue. Enter a value in this field.

    • Currency is the currency of the net sales. From the drop-down list, select the currency.

    When done, click SAVE to proceed.

    Define Work Hours and Shares

    The amount of gratuities depend on the amount of hours worked by a crew member. To correctly calculate the gratuity, define work hours and shares for each payscale code on the Payscale Table tab by following the steps below:

    1. Go to the Payscale Table tab to view the list of payscale tables in the left-hand side grid:

      Image Removed
    2. Select the payscale table to see the payscale codes available in the table. The payscale table and payscale code will expand below:

      Image Removed

    3. Set the Payscale Table shares by following the steps below:

      • Click the ADD button to enable editing the table

      • Set the amount of work hours in the Min Hours column

      • Set the share due in accordance with the amount of work hours specified

      • Click the Save icon to proceed

    In such a way, you can define as many values as you need:

    Image RemovedBy default, the

    Introduction

    The Gratuities module is designed specifically for calculating gratuities per crew member based on the sales performed. The daily sales are collected, and the amount of gratuity (tips) is calculated and distributed between the crew members.

    The division is based on hours worked and shares defined in the payscale. Shares are assumed as portions of the total gratuity (total amount of tips). The amount of shares due is calculated based on the number of hours worked within a certain day.

    This guide will walk you through the procedure of how to set up the module as well as how to manage it

    Contents

    Table of Contents
    minLevel1
    maxLevel3
    include
    outlinefalse
    indent
    excludeContents
    typelist
    class
    printablefalse

    Workflow process

    A gratuity document includes but not limited to the following information: a list of crew members entitled to a gratuity, the amount owned to crew members, their sign on and sign off dates.

    A gratuity document follows the chain of approval flow. Based on the roles and access rights defined in the chain of approval, there are 3 privilege levels: a gratuity manager, coordinator and an approver. This section covers the responsibilities of each level:

    Image Added

    A gratuity manager starts the module and creates a gratuity document by using one of the ways: create manually or import from POS (a third-party application). Once the gratuity document is created, the system automatically calculates the shares owned to crew members. After this, the document may be subject to submission, cancellation or modification.

    If the document is submitted, it will be made available to a coordinator in the list of documents waiting for submission. The coordinator reviews the document and decides to either submit or reject it.

    Once the document is submitted, it is then presented to an approver as the document waiting for approval. The approver decides whether to approve or reject the document.

    The approved document goes directly to the Gratuities plugin where a payroll manager can either transfer the gratuity document or reject it. In case the document is rejected, it will be redirected to the gratuity manager as a rejected document. The manager can modify or cancel the document. Once modified, the document then undergoes the same workflow process.

    Tip

    Payroll

    Processing gratuities in Adonis Payroll see : Gratuities plug-in

    Functionality 

    This section explains how to create, submit for approval and approve a gratuity document. By following the guidelines, you will be well on your way to working with the module.

    Get Started

    As a gratuity manager, you can access the Gratuities module. Once accessed, you find yourself on the module main page:

    Image Added

    On this page, you can create a gratuity document. There are two options in the module:

    Besides, on the toolbar, the following commands are available:

    • My Documents. Click the button to view all the documents available in the module with different status: waiting for approval or rejected.

    • Waiting for Approval. Click the button to view the submitted documents to be processed. The command is available for an approver or a submitter.

    • Rejected. Click the button to view the documents rejected by an approver, manager or APM.

    Info

    On logging in as a coordinator, only the Waiting for Approval command will be available to you.


    Anchor
    Create Manually
    Create Manually
    Create Manually

     You can create a gratuity document from scratch. To do this, click the Create Manually button on the toolbar of the Gratuities module main page:

    Image Added

    Clicking the button makes the Create document dialog appear:

    Image Added

    Within the dialog, fill in the following fields:

    • Date. The date of the gratuity to be calculated.

    • Voyage. The place where the sales come from. 

    • Net Sales. Total net sales performed on the defined date.

    • Gratuity (%). The percentage of the gratuity to be calculated based on the net sales.

    • Total Gratuity. It is automatically calculated based on the values provided in the Net Sales and Gratuity(%) fields.

    When done, click Create. The system automatically calculates the shares for the crew members onboard on that date.

    As a result, the created gratuity documents will appear on the main page of the module:

    Image Added


    Take a minute to watch the video that will show you how to manually create a gratuity document.

    create_manually.mp4


    Anchor
    Import from POS
    Import from POS
    Import from POS

    You can import a document from POS. For this, click the Import from POS button on the toolbar of the Gratuities module main page:

    Image Added

    Clicking the button makes the Import from POS dialog appear:

    Image Added

    Within the dialog, provide the date(s) of the gratuities to be imported by filling in the following fields:

    • Date From. Set the date form which the gratuities must be imported.

    • Date To. Set the date up to which the gratuities must be imported.

    When done, click Import from POS.


    Consider the conditions under which the gratuities are to be imported from POS:

    • A single gratuity document must be imported per date. 

    • The yesterday's date must be entered to consider the total sales for the full 24 hours. 

    • The import of the net sales must be imported only once per date.

    As a result, the imported gratuity documents will appear on the main page of the module:

    Image Added

    This list displays all the crew members possessing shares and the total gratuities calculated based on their work hours.


    Use Documents Commands

    On creating gratuities documents or, otherwise, importing them from POS, the documents then appear on the main page of the Gratuities module. For each document, the following commands are available: view, approve, cancel. They are located in the first column of the grid.

    Image Added


    View and Approve

    To view a gratuity document, click the View button associated with the document:

    Image Added

    On clicking, the Gratuities by person page appears:

    Image Added


    Verify the document and click Approve for further processing. The system then asks to confirm that you approve the document:

    Image Added

    Click Yes to approve the gratuities document. When successfully approved, the status of the document changes from CREATED to APPROVED:

    Image Added

    When done, click Back to return to the main page.


    Approve

    To approve a gratuity document, click the Approve button located next to the document in the grid:

    Image Added

    On clicking, the system asks to confirm that you approve the document:

    Image Added

    Click Yes to approve the document. Once approved, the document status changes from CREATED to APPROVED. To see the approved documents, you can filter data by status in the Status column of the grid:

    Image Added

    Cancel

    To cancel a gratuity document, click the Cancel button located next to the document in the grid:

    Image Added


    On clicking, the system asks to confirm that you cancel the document:

    Image Added

    Click Yes to apply the changes. Once cancelled, the document status changes from CREATED to CANCELLED. To see the cancelled documents, apply filtering by status in the Status column of the grid:

    Image Added

    The cancelled documents are removed from the system.

    Housekeeping

    This section enables you to perform a one-time setup of the module.

    To get started, log in to the APP Crew Portal. When the Home page appears, click the Gratuities tile:

    Image Added

    On clicking, you are then redirected to the page:

    Image Added

    On this page, click the Settings tile to start configuring the module.

    Define Gratuities %

    To define gratuities for each vessel, first, make sure you are in the Settings section of the module. To do this, on the Home page, navigate to Gratuities > Settings. Then, you find yourself on the Module Settings page where you can define the gratuities:

    Image Added

    On the Gratuities % tab, fill in the following fields:

    • Gratuities (%) is a percentage of gratuity calculated based on the total amount of the revenue. Enter a value in this field.

    • Currency is the currency of the net sales. From the drop-down list, select the currency.

    When done, click SAVE to proceed.

    Define Activities

    You can define both onboard and offboard activities to be taken into account while calculating the shares. In such a way, crew members onboard as well as those in meetings and in courses offshore will also be entitled to receive their shares from the gratuities.

    To access the functionality, on the Home page of the Gratuities module, navigate to Settings > the Activities tab:

    Image Added

    Select the activities to be included into the gratuites shares calculation.

    Define Work Hours and Shares

    The amount of gratuities depend on the amount of hours worked by a crew member. To correctly calculate the gratuity, define work hours and shares for each payscale code.

    For this, on the Home page of the Gratuities module, navigate to Settings > the Payscale tab:

    Image Added

    Set the number of hours to be worked and assign an appropriate share rate by following the steps below:

    1. Click the Add icon to enable editing the table.

    2. Enter the amount of work hours in the Minimum Hours column.

    3. In the Share (RateNr) column,enter the sequence number of the gratuity rate set in Adonis Personnel Manager. For more information on how to reserve gratuity rates, see Define Gratuity Rates.

    4. Click the Save icon to proceed.

    Info

    When setting the minimum hours or shares, you can use the mathematical symbols to consider the range of values. For this, click the binoculars icon and select one of the symbols: equals, does not equal, less than, greater than, less than or equal to, greater than or equal to, between.

    Info

    By clicking the Up or Down arrow located next to the Min Hours column heading, you can define the sorting order of the numeric values: ascending or descending.

    On adding the work hours and shares, the system allows you to modify or remove the records.

    To modify the records, follow the steps below:

    1. Click the Edit icon next to the record you want to apply changes to. The border of the affected field becomes blue.

    2. Enter a value into the field.

    3. Click the Save icon.

    To remove the added records, follow the steps below:

    1. Click Delete next to the record you want to apply changes to. This opens the dialog:

      Image Added
    2. Within the dialog, click Yes to confirm deletion.

    Anchor
    Define_Gratuity_Rates
    Define_Gratuity_Rates
    Define Gratuity Rates

    Make sure to reserve the gratuity rates in Adonis Personnel Manager. To do it, run the application and navigate to Setup > Tables > Payscales:

    Image Added

    On the left-hand side table of the workspace, select the payscale table to be affected and proceed as described below:

    1. Click Open on the toolbar. This opens the Payscale Table Properties dialog:

      View file
      nameInvalid file id - 6fa4693c-824d-4e26-b377-d003e5bc76de
    2. In the Rates tab, select a rate. This enables the Insert row command.

    3. Click Insert row and add the gratuities rates per amount of hours worked.

    4. Click OK to save the records.

    Info

    The defined payscale table shares are automatically duplicated through all the associated payscale codes.

    When setting the minimum hours or shares, you can use the mathematical symbols to consider the range of values. For this, click the binoculars icon and select one of the symbols: equals, does not equal, less than, greater than, less than or equal to, greater than or equal to, between.

    By clicking the Up or Down arrow located next to the Min Hours column heading, you can define the sorting order of the numeric values: ascending or descending.

    Besides, you can define the work hours and shares for each payscale code. The system considers the payscale code first. If the payscale codes are not defined, the work hours and shares values are inherited from the Payscale Table shares.

    Image Removed

    On adding the work hours and shares, the system allows you to modify or remove the records.

    To modify the records, follow the steps below:
    1. Click the Edit icon next to the record you want to apply changes to. The border of the affected field becomes blue.

    2. Enter a value into the field.

    3. Click the Save icon.

    To remove the added records, follow the steps below:

    1. Click Delete next to the record you want to apply changes to. This opens the dialog:

    2. Within the dialog, click Yes to confirm deletion.

    AnchorDefine_Chain_of_ApprovalDefine_Chain_of_ApprovalDefine Chain of Approval

    You can define the procedure for approving documents by assigning the privilege levels. There are three levels in the system: approver, coordinator and subordinate.

    To define them, first, log into the Adonis Administrator Portal. On the Home page, select Chain of Approval > Levels. When done, you find yourself on the Chain of Approval page:

    Image Removed

    First, create a chain. To do this, follow the steps below:

    1. Within the list, right-click Gratuity and select New Chain from the menu. The following dialog appears:

      Image Removed

    2. In the Name field, enter the name of a new chain.

    3. Click SAVE to proceed.

    Info

    In the Chain dialog, selcting Is Passive makes the created chain unavailable in the tree-view chain of approval. The option is primarily used to avoid deleting levels in use. Otherwise, all linked documents will be lost and unavailable for submitting or editing.

    As a result, a new chain becomes available under the Gratuity section:

    Image RemovedNow, set an approver for the created

    Define Department Group

    You can define the positions that will be considered for gratuity payments. To do this, first, log in to APP Crew Portal. On the Home page, navigate to Gratuities > Settings. When you find yourself on the Gratuities Module Settings page, switch to the Department Group tab.

    The data in the Department Group is based on the privilege levels defined in the chain of approval. For more information, see Define Chain of Approval.

    At the top of the grid, you can see the position of a subordinate, i.e. an originator of the document to be submitted for approval:

    Image Added

    In the grid, select the positions of crew members to be entitled to the gratuity payment. 

    Define Sign On / Off Rules

    You can define the rules as well as the share sizes that will be applied at sign-on or sign-off. For this, on the Home page of the Gratuities module, navigate to Settings > the Sign On/Off Rules tab:

    Image Added

    Set the number of hours to be worked and assign by following the steps below:

    1. Click the Add icon to enable editing the table.

    2. In the Code field, enter a an .

    3. In the Share (RateNr) column,enter the sequence number of the gratuity rate set in Adonis Personnel Manager. For more information on how to reserve gratuity rates, see Define Gratuity Rates.

    4. Click the Save icon to proceed.

    Anchor
    Define_Chain_of_Approval
    Define_Chain_of_Approval
    Define Chain of Approval

    You can define the procedure for approving documents by assigning the privilege levels. There are three levels in the system: approver, coordinator and subordinate.

    To define them, first, log into the Adonis Administrator Portal. On the Home page, select Chain of Approval > Levels. When done, you find yourself on the Chain of Approval page:

    Image Added

    First, create a chain. To do this, follow the steps below:

    1. Under Within the Gratuity sectionlist, right-click the created chain and select New Approver in the menu. The Approver dialog then appears on the screen:

      Image Removed

      From the Position drop-down list, select the position you want to assign to the chain. right-click Gratuity and select New Chain from the menu. The following dialog appears:

      Image Added

    2. In the Name field, enter the name of a new chain.

    3. Click SAVE to proceed.

    Info

    In the Approver Chain dialog, selecting  Is Is Passive makes the level created chain unavailable in the tree-view chain of approval. The option is primarily used to avoid deleting levels in use. Otherwise, all linked documents will be lost and unavailable for submitting or editing.

    As a result, an approver level is added to the tree-view structure of the chain levels:

    Image Removed

    To define a coordinatora new chain becomes available under the Gratuity section:

    Image Added

    Now, set an approver for the created chain. To do this, follow the steps below:

    1. Under the Gratuity section, right-click the added approver created chain and select Add BelowNew Coordinator from the menu. This opens the Member dialog:
       

      Image Removed

      New Approver in the menu. The Approver dialog then appears on the screen:

      Image Added
    2. From the Position drop-down list, select the position you want to assign to the chain. 

    3. ClickClick SAVE to  to proceed.

    Info

    In the Member Approver dialog, selecting Is selecting Is Passive makes the created chain level unavailable in the tree-view chain of approval. The option is primarily used to avoid deleting levels in use. Otherwise, all linked documents will be lost and unavailable for submitting or editing.

    As a result, a coordinator an approver level is added to the tree-view structure of the chain levels:

    Image RemovedYou can add a subordinate who will serve as a Department Head or the person submitting the gratuities document for approval. To add a subordinate, follow the steps belowImage Added

    To define a coordinator:

    1. Under the Gratuity section, right-click the added coordinator approver and select Add BelowNew SubordinateCoordinator from the menu. This opens the Member dialog:
       

      Image RemovedImage Added
    2. From the Position drop Position drop-down list, select the position you want to assign.

    3. Click SAVE to proceed.

    Info

    In the Member dialog, selecting Is Passive makes the created chain unavailable in the tree-view chain of approval. The option is primarily used to avoid deleting levels in use. Otherwise, all linked documents will be lost and unavailable for submitting or editing.

    As a result, a subordinate level will be added to the tree-view structure of the chain levels:

    Image Removed

    Define Department Group

    You can now define positions that will be considered for paying gratuities. To do this, first, log into APP Crew Portal. On the Home page, navigate to Gratuities > Settings. When you find yourself on the Gratuities Settings page, switch to the Department Group tab.

    The data in the Department Group is based on the privilege levels defined in the chain of approval. For more information, see Define Chain of Approval.

    At the top of the grid, you can see the position of a subordinate, i.e. an originator of the document to be submitted for approval:

    Image Removed

    In the grid, select the positions of crew members to be entitled to the gratuity pay. , a coordinator level is added to the tree-view structure of the chain levels:

    Image Added


    You can add a subordinate who will serve as a Department Head or the person submitting the gratuities document for approval. To add a subordinate, follow the steps below:

    1. Under the Gratuity section, right-click the added coordinator and select Add BelowNew Subordinate from the menu. This opens the Member dialog:
       

      Image Added
    2. From the Position drop-down list, select the position you want to assign.

    3. Click SAVE to proceed.

    Info

    In the Member dialog, selecting Is Passive makes the created chain unavailable in the tree-view chain of approval. The option is primarily used to avoid deleting levels in use. Otherwise, all linked documents will be lost and unavailable for submitting or editing.

    As a result, a subordinate level will be added to the tree-view structure of the chain levels:

    Image Added

    Define Gratuity Manager

    You can define a gratuity manager as well as set permission levels for the manager. To do this, in the Adonis Administrator Portal, navigate to Access Control > Roles. The Set Roles page then appears on the screen:

    To define user roles:

    1. Click Add. This opens the Add/Edit Role dialog where you can define a role name:

    2. Click Save to confirm the changes and add a new role.

    On selecting a user role, you can set the permission levels. On the Set Roles page, proceed as described below:

    1. From the drop-down menu, select the user role for which you want to set permissions.

    2. Within the grid, click Gratuity to expand the list of modules.

    3. In the list of modules, select the permission level to be provided: Grant Access or Read Only.

    On defining the role, you can now add it to the group as well as assign the crew member’s position to the role. To do this, first navigate to Access Control User Groups. The following page then appears:

    To create a user group:

    1. Click Add located next to the User group drop-down menu:

    2. In the appeared dialog, enter a user group name.

    3. Click Save to proceed.

    As a result, a new user group appears in the User group drop-down menu.

    Info

    A new user group is subject to modification or deletion by means of the Edit or Delete command, respectively.

    Now, specify the role you want to link to the created group. To do this:

    1. Select a role from the Roles for usergroup drop-down list:

      View filenameInvalid file id - 479a5b30-671a-441d-8ddf-99a782f1e67cImage Added

    2. Click Save.

    Info

    You can link one or more user roles to a single user group.


    As a result, the roles list will be updated for the Crew Members Group user group.

    Now, in the Positions list, link the position(s) to the defined role(s). To do this:

    1. Select the position(s) which you want to link to the role(s):

    2. Click Save at the top of the Positions list.

    As a result, the list of positions will be updated.