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Any issues calling the API or otherwise will send an error email to operations@marinels.com (see Error Emails example below).

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Communication with CSMART Hotel and GuestLine

Please keep the guys at CSMART Hotel (Mirjam and Christel) upraised if there is any issues with the integration so they know that e.g. no reservation are currently pushed into GuestLine:

• Christel Bakker (Front Office Manager): christel.bakker@csmart-hotel.com

• Mirjam Reitsma (General Manager): Mirjam.Reitsma@csmart-hotel.com

Contact at GuestLine

If any . Contacts can be found /wiki/spaces/OP/pages/5433884176.

If there is an issue with the GuestLine API occurs, the below contacts are able to help:

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Gary Hunt (Technical Services Manager): gary.hunt@guestline.com

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contacts for the external service providers should be able to help and can be found /wiki/spaces/OP/pages/5433884176.

DB Structure

The Ext Service DB contains a table OperationItems. This table records any request/response and errors (incl. error count).

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