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Excerpt
This article explains how to access the user log files.

Cause

After a payroll calculation, the system can give a message that payroll calculation is incomplete and offers to check a log file. To be able to see the log, user needs to take the following steps.

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Step-by-step guide

  1. Go to User Profile > User Options
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  2. Enable Debug mode
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  3. Log file icon appears next to the user account name and you can check the message in the log file towards the calculation time.
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Warning

The log file is written for each user account, so another user can't check the logs

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for the user that received the message.

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The log file is cleared during log out, therefore,

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if the system tells you to check the log file, please check it before you've ended the current session


Step-by-step guide

  1. Go to User Profile > User Options

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  2. Enable Debug mode

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  3. The log file icon appears next to the user account name and you can check the message in the log file towards the calculation time.

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