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Scope and Planning – it is essential to have a detailed and clearly defined and agreed scope at the start of the project. The scope will form the basis for the planning of resources, workshop schedule, and milestone deliverables.
Correct Project Resourcing - ensuring the right team is in place to carry out the Project based on scope, throughout the lifespan of the project.
Detailed Work Flow Analysis and Configuration – capturing the requirements and providing solutions, working together in workshops and online.
Successful Data Migration – focus on QA of the data and import through predefined templates, import support, and testing. There will also typically be a secondary import close to Go Live which may involve a data freeze period.
Training – hands-on as part of the workshops, with active involvement from the Customer.
Deployment and Transition Strategy (Shore and Vessel Deployment)
Testing and UAT – Initial testing of individual configuration and preparation of detailed UAT to match customer workflows
Pilot (Test) run - taking into use the crewing system on a limited number of vessels
Payroll Parallel run - a minimum of two payroll period parallel runs, to ensure accuracy and avoid errors in payroll at Go Live
Scheduled Roll Out – selecting the rollout plan that works best for your operations
Transition to Operations – ensuring a smooth handover from Project to Operations and into Adonis Support
Engagement - In addition, it is essential for the Customer to manage expectations within their project team and towards the end users. We recommend a communication plan as a key part of managing this. We also strongly recommend that onboard resources are included in the wider project team and directly involved throughout the project.
Change Management – Change Management is key to ensuring the delivery of projects on time and within budget.
Scope and Planning
The scope will be agreed upon during the Sales phase and at the start of the project
A final timeline and implementation schedule will should be provided based on the final scope as agreed at the start of the project.
An estimated timeline can be provided upon request prior to the start of the project.
Timelines are based on the assumption that both meetings and workshops can take place remotely if there are continued travel constraints related to COVID-19. However, this can be tailored to timings and requirements and Adonis recommends in general a combined approach with onsite visits as well as remote working.
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Below is an overview of the roles and responsibilities we would recommend to implement the Adonis solution. The scope of the project can make some roles and responsibilities redundant.
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| Crewing, including QSSHE and Certification | Payroll | Personnel Portal | Technical and Infrastructure | Project Administration |
Adonis | Senior Crewing Consultant | Senior Payroll Consultant | Crewing Consultant | Senior Technical Consultant | Project Manager |
Customer | Crewing Specialists and/or Coordinators by Vessel Pool Training Responsible Travel Coordinator/Responsible QHSSE and Safety Coordinator/Responsible Onboard Competence such as Master, Tech Superintendent or Purser | Payroll Manager/Supervisor Onboard Competence such as Master, Tech Superintendent or Purser | Crewing Specialists and/or Coordinators by Vessel Pool Onboard Competence such as Master, Tech Superintendent or Purser End User Reps | IT Manager or other Technical Specialist including Vessel Support Onboard Competence such as Master, Tech Superintendent or Purser | Project Manager System Owner |
Work Flow Analysis
Process for capturing and confirming our customer’s design and configuration parameters:
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All testing requires active involvement by the Customer.
Throughout the project, testing must be done on individual configuration and for individual deliveries by the Customer.
To be able to execute any test, it is important to have a minimum amount of sufficient data in the system.
UAT is to be completed by the Customer with assistance from Adonis as required. The testing is conducted to enable the customer to validate that the software meets the agreed-upon acceptance criteria.
All UAT preparation and requirements must be prepared by the Customer based on their key processes.
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Any Go Live should be managed by the Customer to ensure the right operational considerations are taken. It can be done as a staggered rollout or as a single “big bang” go live.
Considerations to be made are:
Sufficient testing and UAT
The training of shoreside and onboard staff.
Possible implications of double data entry: duplication and additional work for the shoreside and onboard staff.
High and Low Season
Support by Super Users and availability of the Project Team
In addition to the above, we find that engagementis essential to managing expectations within the project team and the end users. A communication plan for the whole organization is a key part of managing this. As is including and directly involving onboard and end users in the project team and the preparation of a rollout plan from the very start of the process.
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Key project activities and responsibility Matrix
Stage | Adonis Responsibility | Customer Responsibility |
Scope and Planning
| Establish and agree Scope | Establish and agree Scope |
| Provide a draft Implementation Plan | Confirm and commit to Implementation Plan |
Project Resourcing | Provide Functional, Technical and PM Resources to carry out Adonis tasks | Provide Functional, Technical and PM Resources to carry out Customer tasks |
Project Management | Coordinate Adonis resources and activities according to scope and timeline | Coordinate Customer resources and activities according to scope and timeline OVERALL RESPONSIBLE |
Project Communication | Managing all Adonis provided project tools including reporting | Call Steering Committee Meetings (SCOM) |
| Call Project review meetings | |
| Communication with end users | |
Change Management | Managing and Tracking Change requests | Managing Change Request expectations within own organization |
Budget | Invoicing according to agreement | Managing overall budget |
Reporting on time spent by resources |
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Reporting on expected exceptions or deviations |
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Installation and Technical | Preparation of Adonis Cloud environments including SQL and remote access for Customer team | Preparation of all local environments as well as onboard, including SQL and remote access for Adonis team |
Installation of Adonis software on Adonis Cloud environment
| Installation of Adonis software on own sites including Onboard Installations (Adonis will support with installation of Adonis software) | |
Replication set up and initiation
| Define Replication Rules | |
Data Migration | Data Import of standard data sets to Adonis Advise on Data Import Templates for import of standard data sets to Adonis | Data Extraction from legacy system, Data Cleaning and population of data into format for import
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Modules and Configuration | General configuration of all Modules | Provide all data including org set up, person information |
| Define Content such as General Codes and Views
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Analyze workflows from system perspective | Provide Workflows | |
Plan and Run Workshops | Actively participate in workshops | |
Report Development
| Provide reporting requirements and specifications
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Training | Train the trainer training - of core project team members.
| End User training - all other |
Standardized Product Documentation Available on Confluence Standardized How To’s Available on Confluence Adonis Academy and e-learning – at cost | Any other tailored or customer specific training documentation
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UAT |
| Preparing UAT
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Responding to result of UAT | Executing UAT
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Go Live | Go Live Support | Go Live planning and execution |
Change Management
Any changes to the Scope agreed upon at the start of the project will require Change Management and the issuing of a Change Request.
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