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Interfaces Error/Text and Solutions

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Error Message Template

PIN:<PIN> ExternalID:<ExternalID> Name:<FirstName> <Surname> SourceType:<SourceType>

<Error/Text> <Solution>

<Error/Text> <Solution>

For Example

PIN:1234 ExternalID:222222 Name:John Smith

Rank ‘A/B’ not found in the ‘Contract Type’ cross-reference table. Please update the XREF Table under Setup > General Codes. Please contact your APM Administrator for assistance.

VesselIMO is mandatory cannot be NULL. Please update the XML files in the FTP Server.Please contact your 3rd Party Administartor for assistance.

For example if the error is under ksmSeamanCertificate

PIN:1234 ksmSeamanID:222222 Name:John Smith SourceType:Travel

ksmIssueDate is mandatory cannot be NULL. Please update the XML files in the FTP Server.Please contact your 3rd Party Administartor for assistance.

Error Code

Error Text

001

<parameter> is mandatory cannot be NULL.

002

<parameter> not found in the <XREF Table> cross-reference table.

003

<parameter> ‘numeric characters only’ invalid format.

004

<parameter> ‘alpha characters only’ invalid format.

005

<parameter> ‘name@email.com’ invalid email format.

006

<parameter> exceeds in the length of the required characters.

007

<parameter> not found.

008

<parameter> incorrect date format ‘YYYY-MM-DD'.

009

<DateTo> or <ExpiryDate> date cannot be less than <DateFrom> date.

010

Certificate Type “<ExternalDocType>” is unknown, not in the selection.

011

<parameter> invalid base64 format

012

Record not added.

013

<ExternalDocType> should have a valid <DateTo> or <ExpiryDate>

014

<parameter> File is too large.

015

‘Title’ is invalid. Allowed values: Mr, Mrs, Miss, Ms, Dr and Capt

016

‘Gender’ is invalid. Allowed values: F, M ,N and U

Additional Error/Text Codes (Settings)

100

<parameter> incorrect FTP Server Address.

101

<parameter> incorrect FTP Port Number.

102

<parameter> incorrect FTP Username.

103

<parameter> incorrect FTP Password.

104

<parameter> XREF code not found in the Interfaces Table.

Solutions

200

Please contact your 3rd Party administrator for assistance.

201

Please contact your APM Administrator for assistance.

202

Please create an XREF Code in the APM > General Codes > Miscellaneous > Interfaces.

203

Please update the XREF Table under Setup > General Codes

204

Please update the XML files in the FTP Server.

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