Interfaces Error/Text and Solutions

Error Message Template

PIN:<PIN> ExternalID:<ExternalID> Name:<FirstName> <Surname> SourceType:<SourceType>

For Example

PIN:1234 ExternalID:222222 Name:John Smith

002:Rank ‘A/B’ not found in the ‘Contract Type’ cross-reference table. 203:Please update the XREF Table under Setup > General Codes. 201:Please contact your APM Administrator for assistance.

001:VesselIMO is mandatory cannot be NULL. 204:Please update the XML files in the FTP Server. 200:Please contact your 3rd Party Administrator for assistance.

Error Code	Error Text
001	<parameter> is mandatory cannot be NULL.
002	<parameter> not found in the <XREF Table> cross-reference table.
003	<parameter> ‘numeric characters only’ invalid format.
004	<parameter> ‘alpha characters only’ invalid format.
005	<parameter> ‘name@email.com’ invalid email format.
006	<parameter> exceeds in the length of the required characters.
007	<parameter> not found.
008	<parameter> incorrect date format ‘YYYY-MM-DD'.
009	<DateTo> or <ExpiryDate> date cannot be less than <DateFrom> date.
010	Document Type “<ExternalDocType>” is unknown, not in the selection.
011	<parameter> invalid base64 format
012	Record not added.
013	<ExternalDocType> should have a valid <DateTo> or <ExpiryDate>
014	<parameter> File is too large.
015	‘Title’ is invalid. Allowed values: Mr, Mrs, Miss, Ms, Dr and Capt
016	‘Gender’ is invalid. Allowed values: F, M ,N and U
017	AddressCountry' is required for add 'AddressState'
018	Database connection failed.
Settings Error Codes
104	<parameter> XREF code not found in the Interfaces Table.
Solutions
200	Please contact your 3rd Party administrator for assistance.
201	Please contact your APM Administrator for assistance.
202	Please create an XREF Code in the APM > General Codes > Miscellaneous > Interfaces.
203	Please update the XREF Table under Setup > General Codes