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What to do when Emails go to Junk/Spam folder

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This article explains what to do to avoid similar emails continue ending up in your Junk/Spam folder.


Description

Every email we receive goes through a filtering process that reviews it for legitimacy and any malicious cues. If the email does not pass the filtering process, it gets placed in one of two places: your junk folder or your quarantine folder if it’s malicious.

Although only one out of every hundred emails are malicious, only one coming through can have “fatal” consequences on our business.

How to move to Inbox

  1. Go to your Junk email

  2. Right-click on the message and select Junk | Not Junk

  3. Tick the option for “Always trust email from “jira@adonishr.atlassian.net”

If you are using other mail client than Outlook, the steps can differ

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