This article describes how to reject a Travel Expense that has been approved by mistake. In this case the rejection/resetting must be done by an Administrator in APP, or by the Payroll user in APM.
Problem Description
There are cases when the crew coordinator/ master approves a document by mistake.
Once this happens it is no longer possible to adjust the document in the Portal, since it is moved further to APM for approval by the office payroll user.
In such a situation it is the office payroll user or application administrator that has to reject this document from Personnel Manager following the below steps.
Solution
Open Adonis Personnel Manager > Payroll Module.
Click Process > Travel Expenses.
In the window that opens select the Travel Expenses tab.
Filer by the Document ID or PIN.
Select the needed records.
Click Reject.
Once this is completed you can further work on this document in APP.