For the KB articles we prefer to have the following structure.
See example: How to change Chain of Approval (COA)
The list of items and headings might be different depending on the needs and content.
Please remember to add labels to the article. Only the labels from the lit are allowed: /wiki/spaces/PnP/pages/4523197124
Summary of the article in italics.
Problem/Cause/Solution/Workaround/Example
Remove this section if not needed
First time setup
Set up in Altinn
The general manager with the correct permissions in Altinn needs to create a company user account in the Altinn profile. These credentials should be added into the DigiSyfo-plugin for communicating between Adonis and Altinn. The account will be allowed to send and fetch data from Altinn on security level 3.
You then have to register Adonis as a data system to communicate with Altinn
When we added Adonis to our test system, it got assigned an ID-number. We need to use this number when setting up the plugin.
Set up in DigiSyfo plugin
To open the DigiSyfo-plugin, open APM and click Tools → Export → DigiSyfo.
You will then be met with this screen:
Since this is the first time setup, your “user” field will be empty. We will first need to create a user for the plugin. Click the “open editor”-button as indicated in the image above.
When in the editor, click “add reporter” and fill in the fields.
Reporter description is the name of the reporter. You can call this whatever you like.
Organization no. is the org. nr. of the company.
Person ID is the username you created for the Altinn user. In our case, navAdonis21.
System ID is the ID-number we got assigned when adding the system to Altinn. In our case this is 16805.
Authentication type - here you get to pick how you would like to authenticate yourself for Altinn. We choose SMSpin, and get a text message on the phone number associated with the Altinn user.
Altinn System Password is the password you created for the data system.
Altinn User Password is the password you created for the Altinn user.
Click save. You have now added a user into the DigiSyfo-plugin.
Housekeeping/User Interface Functionality/Description/Example
What do you need to do to solve the problem?
See also
Links to the related articles.